The 'best business practices': it's all about winning; except that it's a very short-term gain and it makes us all too cynical to trust anything. Is that what we want? Not me.
--- T
The problem in business and politics is identical. Both have become all about competition and winning -- not about consumers and voters. Both have turned the legitimate concept of "customer focus" from a goal into a tactic, linking it tightly to quarterly earnings and the two-year election cycle, turning it into a codeword for tweak, massage and manipulate. (Charles H. Greene)
Charles H. Green: Lessons in Propaganda: What Our Politicians Learned from Business - Business on The Huffington Post
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